60-90 Minute
Emergency team arrives within 60-90 minutes
About Us
About Us | Trusted Experts Delivering Quality Solutions
Family-led restoration team serving Kansas City with fast emergency response and reliable results.
Quick Answer
Who is Heartland Restoration?
Heartland Restoration is a family-owned, IICRC-certified water, mold, and storm damage restoration company serving the Kansas City metro since 2023. Our local crews respond 24/7 - often within an hour - to extract water, dry structures, remediate mold, and rebuild, handling insurance documentation directly so homeowners and businesses recover faster.
“The first 24 to 48 hours after a water loss decide the total cost. Extract and dry fast, and you usually avoid mold and structural damage entirely.”
Joshua Barnes, Founder & CEO, IICRC-certified (WRT, ASD, AMRT)
- Heartland Restoration reaches most Kansas City metro addresses within 60-90 minutes, 24 hours a day, 7 days a week.
- Mold can begin to grow within 24 to 48 hours of water exposure, which is why the speed of professional drying is the single biggest factor in preventing it.
Our operational metrics, drying-time estimates, and 2026 Kansas City cost ranges are published as open data: download the dataset (CSV).
YOUR LOCAL, FAMILY-LED WATER DAMAGE & STORM RESTORATION TEAM
Restoration Team
Heartland Flood is a Kansas City-based restoration company providing 24/7 emergency water removal, storm damage repair, mold remediation, and full home rebuilding.
Our mission: respond fast, restore right, and protect families from long-term damage.
Our values are Trust, Partnership & Excellence
Our Story
After years of serving homeowners across the Midwest, our founder saw the same problem again and again: Homeowners were overwhelmed, confused by insurance, and unsure who to trust. Heartland Flood was built to solve that. We combine fast emergency response with full-service.
Our Values
- Speed: Damage grows every minute — we respond immediately.
- Integrity: Honest estimates, no hidden fees, documented work.
- Quality: Certified technicians, industrial-grade equipment.
- Care: We treat your home like our own.
Working Process
Our Commitment to You
We stand behind our work with industry-leading guarantees.
Upfront Pricing
No hidden fees. Clear estimates before we start
Insurance Billing
Built-for-you claim documentation & paperwork support.
100% Satisfaction
We guarantee your complete satisfaction
Our Team
Meet Our Expert Team Members
Joshua Barnes
CEO
Justin Stoltman
VP of Revenue & Partner
Thomas Cromer
Technician
Marcus Barnes
Technician
Kaleb Barnes
Senior Manager
Sonya Barnes
CFO
Billy Graham
Technician
Testimonials
Our Customer's Feedback
Homeowners across Kansas City trust our team for fast, careful restoration support.
Katrina Logan
Came way quicker and got the job complete before other places could make it out. Fast and efficient!
Hunter Rahto
Great company that actually cares about their customers and wants to help. They do free estimates which is super helpful.
Steph Cook
Kaleb is a rock star, and all of the guys at Heartland are super helpful and really nice. Great work done removing the mold in my family's basement. Will recommend in the future for sure.
Storm Bailey
Sent Heartland Water a client for water damage and he responded and went out to his home in less than 24 hours!! Top tier service and communication!!
Frequently Asked Questions
Is water damage covered by insurance?
Often — if it's sudden and accidental.
Examples like burst pipes, drain failures, or appliance leaks are commonly covered. Long-term leaks, neglect, or wear-and-tear usually aren't.
Coverage depends on your policy language, not opinions — we document clearly so adjusters interpretations are easier.
How fast do I need to act after water damage?
Immediately. Mold can begin developing in 24–48 hours. The longer moisture remains, the worse the damage — and the harder insurance is to work with later.
How long does the process take?
- Drying: 3–5 days (typical)
- Mold remediation: 1–5 days (depends on size)
- Rebuild: Depends on scope and materials
We give timelines upfront and update you as conditions change.
Can I choose my own restoration company?
Always. You are never required to use the insurance company's “preferred” vendor. That list serves their cost goals, not necessarily your home.
Is all mold dangerous?
No. Not all mold is toxic. But any indoor growth means moisture is present, which is a real building problem whether the mold is “black” or green.
Will mold automatically mean my claim is denied?
No. Mold caused by a covered water loss may be covered even if mold itself is limited. The key question is what caused the moisture, not whether mold is present.
What does mitigation actually include?
Water removal, drying, moisture mapping, material removal if needed, and documentation. It's not just fans — it's controlled structure drying designed to stop secondary damage.
Am I responsible for payment even if insurance is involved?
Yes — your policy is a reimbursement contract, not a maintenance agreement.
Insurance may pay you back, but you hired the contractor. We help you file and support the claim, but the contract remains with you.
What if insurance disagrees with your scope?
It happens. We document moisture, damage, and industry standards so decisions stay based on facts, not opinions. Final coverage decisions are theirs — but data always beats denial language.
How do I avoid getting ripped off?
Choose companies that:
- Explain instead of scare
- Measure instead of guess
- Put timelines and scope in writing
- Encourage second opinions
- Educate, not pressure
A good contractor never hides behind urgency.
Emergency Help
Why Every MinuteMatters
The first 24-48 hours determine the total cost.
Call 24/7 Emergency Hotline
Do not wait - call now for immediate response.
- Mold begins in 24 hours
- Drywall becomes unsalvageable in 12-24 hours
- Insurance claims slow when cleanup is delayed