Quick AnswerIf a pipe freezes but has not burst, keep the faucet open, then warm the frozen section with a hair dryer or hot-water-soaked towels - never an open flame - working from the faucet toward the frozen area. Know where your main shut-off is: if the pipe has already burst, shut off the water immediately and call for help.
Keeping the faucet open matters two ways: flowing water speeds thawing, and it gives melting ice somewhere to go instead of building pressure. Always thaw from the open faucet toward the blockage so melt water can escape.
If a pipe has already split, water damage is the priority. Shut off the main, cut power to any wet area if safe, document the damage for your claim, and get professional extraction started - trapped moisture behind walls is what turns a burst pipe into a mold problem.
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